Terms and Conditions

Welcome to CharlieAndEmma.com. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing products from our website, you agree to be bound by these terms.

1. General Information

  • Our products are digital resources designed for kids. These include interactive journals, coloring pages, puzzles, bedtime stories, and creative activities with other upcoming products, all available as downloadable PDFs.
  • The purchase and use of our products are intended for parents or legal guardians, as the buyers, on behalf of their children.

2. Digital Products and Access

  • All products are delivered digitally. Upon purchase, you will receive a download link or email with the purchased files.
  • Products are designed for personal use only and must not be shared, resold, or distributed without prior written consent.

3. Returns, Refunds, and Complaints

  • Due to the nature of digital products, no refunds are provided once the product is downloaded or delivered via email.
  • If you experience technical issues (e.g., non-functioning files or failure to receive the product), please contact us at charlie@charlieandemma.com, and we will promptly address the issue or resend the product.
  • Refund requests will be considered on a case-by-case basis only for technical issues that cannot be resolved.

4. Pricing and Payment

  • All prices are listed in USD and are subject to change without prior notice.
  • Payment must be completed in full before accessing the purchased digital products.
  • We reserve the right to offer discounts, promotions, or bundle deals at our discretion.

5. Usage Guidelines

  • Our products are created for educational and entertainment purposes, supporting children’s creativity, self-discovery, and critical thinking.
  • While the products are designed for children aged 6–11, parental supervision is recommended during their use.
  • Any unauthorized reproduction, distribution, or commercial use of our products is strictly prohibited.

6. Age Restrictions

  • Our products are intended for use by children but must be purchased by individuals aged 18 or older.
  • By completing a purchase, you confirm that you are the legal guardian or have obtained the consent of the child’s guardian.

7. Modifications and Updates

  • We reserve the right to modify these Terms and Conditions at any time. Any updates will be reflected on this page, and continued use of our website constitutes acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: charlie@charlieandemma.com

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